Curriculum Vitae

Aleksejs Kovaļovs

Head of IT & Business Technology Candidate · 15+ Years Experience

Riga, Latvia · Born in 1990 (Age 36)

Contacts

Email: aleks4444@inbox.lv

Phone: +371 26185369

LinkedIn: linkedin.com/in/kovalovs-lv

Portfolio: kovalovs.lv

Education

↬ 2013-2015 Institute of Transport and Telecommunications

Master’s degree in Information Systems

↬ 2009-2013 Institute of Transport and Telecommunications

Bachelor’s degree in Electrical Engineering

↬ 2011 Institute of Transport and Telecommunications

IT Project Management qualification course

Work experience

↬ Since Mar. 2025 (1 year 7 months)

AS Mapon

Engineering Manager

↬ Jan. 2022 – Mar. 2025 (3 years 2 months)

SIA Inbokss (inbox.lv)

Technical Project Manager / Tech Lead

↬ Sep. 2020 – May 2026 (5 years 8 months)

Biedrība Zārdi

Member of the Board (Civic Leadership / Non-Profit)

↬ Nov. 2016 – Nov. 2021 (5 years)

SIA Inbokss (inbox.lv)

PHP Developer / High-Load Distributed Systems

↬ Apr. 2011 – Nov. 2016 (5 years 8 months)

AS DNB Banka

Functional Analyst / Core Banking Team

Experience and Qualities

✓ Core Banking Rigor & High-Load Scale: 5.5 yrs DNB Bank financial consistency, 400,000+ IoT devices, millions of users

✓ Operational Excellence & Governance: Architecture Decision Records (ADRs), post-mortems, incident mitigation, single source of truth

✓ Pragmatic Architecture & Modernization: Scalable distributed systems, API integrations, cloud reliability & tech debt reduction

✓ Applied AI & Workflow Automation: Driving team-wide AI adoption, practical agentic tooling, prompt engineering & PoC validation

✓ Delivery Predictability & Roadmaps: Quarterly planning tied to business KPIs, OKR execution, cross-team unblocking & alignment

✓ People Leadership & Culture: 7 direct reports, 9 peer teams, psychological safety, transparent career paths & team retention

Leadership Scope & Technical Governance

People Leadership & Culture

❖ Lead high-trust teams driving psychological safety and a blameless culture, managing 7 direct reports with clear accountability
❖ Accelerate engineer growth via structured 1-on-1s, personalized career progression paths, and proactive burnout prevention
❖ Systematically improve retention conducting exit interviews across the IT department and translating feedback into cultural enhancements

Architecture, Data & Systems Reliability

❖ High-reliability foundation grounded in 5.5 years of core banking rigor (DNB) with zero-tolerance for data inconsistencies and downtime
❖ Set architectural guardrails maintaining shared technical standards and pragmatic alignment across all 9 peer engineering teams
❖ Balance velocity with stability consolidating fragmented tools into reusable platforms while systematically paying down tech debt

Applied AI & Process Automation

❖ Embed practical AI tools and custom domain skills to eliminate repetitive operational toil and elevate team productivity
❖ Lead hands-on workshops upskilling team members in prompt engineering, agentic workflows, and modern automation tools
❖ Build rapid validation PoCs prototyping feasibility quickly to derisk architectural and technical choices before full investment

Cross-Team Alignment & Documentation Standards

❖ Partner with Product leadership on roadmaps, resource trade-offs, and prioritizing technical investments that support business growth
❖ Facilitate Architecture Decision Records (ADRs) to establish collective consensus, transparent audit trails, and consistent engineering standards
❖ Single source of truth organizing system documentation and technical knowledge so processes are maintainable and transparent

Strategy, OKRs & Predictable Delivery

❖ Align tech with business KPIs leading quarterly roadmap planning tied directly to company objectives and measurable milestones
❖ Drive transparent OKR execution defining clear milestones that foster high focus, dependable delivery velocity, and accountability
❖ Manage end-to-end delivery unblocking cross-team dependencies, mitigating operational risks, and improving observability

Operational Excellence & Continuous Improvement

❖ Modernize delivery workflows championing cloud automation and eliminating release bottlenecks to accelerate delivery turnaround
❖ Protect release confidence introducing automated end-to-end testing rituals to prevent regressions across business-critical platforms
❖ Pragmatic process digitalization proven ability to engineer tailored software to automate administrative operations and billing (zardi.lv)